Refund & Shipping Policy
Shipping Policy
- Free Express Shipping: We offer free express shipping on all orders across India.
- Dispatch Guarantee: Your order will be dispatched within 24 hours of order confirmation and payment.
Return & Replacement Policy
- 7-Day Replacement: We offer a 7-day replacement guarantee ONLY in cases where the items received are damaged, broken, or incorrect.
- No 'Change of Mind' Returns: Due to hygiene and safety standards associated with cosmetic products, we do not accept returns or provide refunds for change-of-mind reasons.
Refund Process
If your refund request (for eligible cases such as non-delivery or fulfillment failure) is approved, the refund will be credited back to your original payment method within 5-7 working days.
Contact for Issues
If you have received a damaged or incorrect product, please reach out to us immediately at:
Email: support@glowkorea.in